Privacy Policy for Awesome Academy

Effective Date: 20 May 2026

At Awesome Academy (“Awesome Academy”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information in accordance with applicable laws and industry standards, including the Malaysian Personal Data Protection Act 2010 (PDPA).

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you use our website, apply for our programs, communicate with us, or use any of our educational services.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information including, but not limited to:

Personal Details

• Full name
• Nationality
• Passport or identification information
• Gender
• Date of birth
• Student photograph

Contact Information

• Email address
• Residential address
• Emergency contact details
• Social media or messaging account information provided voluntarily

Academic Information

• Educational background
• Academic transcripts and certificates
• English proficiency results
• Attendance and academic performance records

Financial Information

• Payment details
• Tuition and invoice records
• Scholarship or sponsorship information

Website & Technical Information

When visiting our website, certain information may automatically be collected, including:

• IP address
• Browser type
• Device information
• Cookies and analytics data
• Website activity and usage behavior

2. How We Collect Information

We may collect your information through:

• Website inquiry or application forms
• Student registration forms
• Email or WhatsApp communication
• Social media platforms
• Online learning systems
• Events, surveys, and promotional campaigns
• Cookies and website tracking technologies
• Authorized agents or educational partners

3. Purpose of Using Personal Data

Your information may be used for the following purposes:

Educational & Student Services

• Processing admissions and registrations
• Managing classes and schedules
• Conducting assessments and examinations
• Providing certificates and academic records
• Supporting visa and student documentation processes

Student Support & Operations

• Accommodation coordination
• Airport pickup and transportation arrangements
• Student welfare and communication
• Responding to inquiries and support requests

Financial & Administrative Purposes

• Processing tuition payments
• Issuing invoices and receipts
• Internal accounting and auditing
• Managing scholarships and discounts

Marketing & Communications

• Sending updates about programs and promotions
• Improving our services and student experience
• Publishing testimonials, reviews, or student success stories with consent where applicable
• Conducting surveys and feedback collection

Security & Compliance

• Website administration and cybersecurity
• Fraud prevention and risk management
• Compliance with legal and regulatory obligations

4. Sharing of Personal Information

We may share your personal data with trusted third parties when necessary, including:

• Universities and educational institutions
• Immigration or government authorities
• Accommodation and transportation providers
• Technology and cloud service providers
• Payment processing providers
• Marketing and advertising service providers
• Professional advisors and auditors
• Legal authorities where required by law

Awesome Academy does not sell or rent personal data to third parties.

5. International Data Transfers

As we work with international students and global partners, your personal data may be transferred or processed outside Malaysia.

We take reasonable steps to ensure that any international data transfer is handled securely and in accordance with applicable data protection laws.

6. Data Retention

We retain personal data only for as long as necessary for:

• Educational and operational purposes
• Legal and regulatory compliance
• Financial record keeping
• Resolving disputes and enforcing agreements

Certain academic records may be retained for extended periods as required by educational regulations.

7. Cookies & Analytics

Our website may use cookies and similar technologies to:

• Improve website performance
• Understand visitor behavior
• Store user preferences
• Support analytics and advertising campaigns

Users may disable cookies through their browser settings; however, some website functions may not operate properly.

8. Data Security

We implement appropriate technical and organizational security measures to protect personal information from:

• Unauthorized access
• Loss or misuse
• Alteration or disclosure
• Cybersecurity threats

While we strive to protect all personal data, no electronic transmission or online storage system can be guaranteed to be completely secure.

9. Media, Testimonials & Promotional Content

Awesome Academy may use photographs, videos, testimonials, reviews, or student feedback for educational and promotional purposes on:

• Our website
• Social media platforms
• Printed materials
• Advertising campaigns

If you wish to request removal of your media or testimonial content, you may contact us and we will review the request accordingly.

10. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal data
• Request corrections to inaccurate information
• Withdraw consent where applicable
• Request deletion of personal data where legally permissible
• Object to certain types of processing

Requests may be submitted through the contact information provided below.

11. Third-Party Websites

Our website may contain links to external websites or third-party services.

Awesome Academy is not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of third-party platforms separately.

12. Children’s Privacy

Our services are generally intended for adults and students applying for educational purposes. Where students are minors, parental or guardian consent may be required in accordance with applicable laws.

13. Updates to This Privacy Policy

Awesome Academy reserves the right to update or revise this Privacy Policy at any time.

Any changes will be published on this page with the updated effective date. Continued use of our services after updates constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Awesome Academy

A-3-5, Megan Avenue 1
Jalan Mayang Sari, Hampshire Park
50450 Kuala Lumpur, Malaysia

Email: [email protected]
Website: Awesome Academy Official Website

15. Consent

By using our website, submitting forms, enrolling in our programs, or communicating with Awesome Academy, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your information as described above.